What is DNS Propagation?  When you update a DNS record for a domain, it takes time for the change to take effect. This is because of DNS propagation. It is the period of time that ISPs across the world take to update their cache with the new DNS ...

DNS Propagation

Skip to end of metadata Go to start of metadata This article will help UK2.net clients change their Shared Hosting service plan. Step 1: Navigate To Your Shared Hosting Package 1. Log into chi.uk2.net. 2. Click “Shared Hosting” from the left menu ...

How To Upgrade A Shared Hosting Package

This article will help UK2.NET clients deactivate the SMS message notifications they receive at the time of their service renewals. By opting out of the SMS message you will no longer receive renewal text messages from UK2.NET. Step 1: Navigate To ...

How Do I Turn Off The Service Renewal Text Messages

This article will guide you through the steps necessary to change your UK2 CHI account password. Changing your password is easy once you have logged into your CHI account with your username and password. Step 1: Access the personal information page ...

How To Change Your Account Password

The password you use to login to your CHI account dashboard will not automatically expire at any time. We do suggest, however, that you change your password every 90 days to actively protect your account and personal information. Your cPanel password ...

Does My CHI Password Expire

Skip to end of metadata Go to start of metadata You can view all of your support tickets within CHI at chi.uk2.net. Once you have logged into CHI, click the ‘Support’ tab on the left hand side of your screen. From this page, click on the tab entitled ...

How To View All Tickets in CHI

When contacting UK2, you will need to verify that you are the owner of the account to discuss the information within the account. The preferred and easiest way to do this is by providing us with the Support Personal Identification Number (PIN) from ...

How To Locate The Support PIN in CHI

Tickets are one way that you can contact our technical support team. You can create new tickets from the support section inside of CHI. Once you have logged in to CHI, click on the ‘Support’ icon on the left. This will open a page where you can ...

How To Create A New Ticket in CHI

Skip to end of metadata Go to start of metadata This article was created to help UK2 clients with cPanel/FTP/SSH Account Details. Your login credentials can be found within your CHI account. Once you are logged into CHI, click on the “Shared Hosting” ...

How To Edit Account Details in CHI

If you do not have access to your CHI account currently, please follow these steps: Step 1: Select The Forgot Password Link. Navigate to the CHI login page at https://chi.uk2.net. Click “Forgot Password?”. 3. Enter your CHI username into the next ...

How To Reset My CHI Password

This page will explain the Account Details under the Account section of your CHI To access your Account Details: Log in to your CHI account at https://chi.uk2.net/ Click on the Account button on the bar on the left side of the page. Click the ...

How To Navigate The Account Details Tab

The Support Tool, available through the CHI interface, allows you to submit tickets to our Technical Support, Billing, Sales and Abuse departments. Additionally, it allows you to view previously submitted tickets and reply to active ones. Submitting ...

Support Tab Overview in CHI

This page will explain the Overview Tab under the Shared Hosting section of your CHI control panel. To access your overview tab: 1. Log in to your CHI account at https://chi.uk2.net/ 2. Click on the Shared Hosting button on the bar on the left side ...

CHI Shared Hosting Tab Overiew

The Home menu of CHI allows you to quickly access the different aspects of web hosting. This article will guide you through the various tabs in CHI. Home The Home tab of the CHI interface can be used to reach several places of your account. When you ...

How To Navigate The Home Menu in CHI

This article contains information about canceling an account with UK2.net. We are committed to providing a high quality service to each one of our clients and would love to do all we can to keep you engaged and satisfied with our services. Please ...

How Do I Cancel

Skip to end of metadata Go to start of metadata To push one (or more) service(s) to a new account within CHI, first log into your CHI account. (https://chi.uk2.net) In your CHI account, select the “Account” icon near the top right of your browser and ...

How To Push Services To A New Account

This article will outline the process of merging two CHI accounts under one main login.If you have domains on multiple UK2.net CHI accounts it can be confusing when remembering which domains are connected to which username. In this case. it is best ...

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