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Two Factor Authentication Security - 2FA

Tags: kb-how-to-article account billing

What is 2FA?

Two Factor Authentication or 2FA is a two step verification process that provides an extra layer of security for you when accessing your UK2.net account. This additional step will require a passcode, that is either sent to your email address or generated from within your authenticator app, to be entered into the login screen.

What are the benefits?

2FA provides a higher level of protection for your UK2.net account and the data held within it by reducing the risk of an intruder or attacker gaining access to it. You will also have a login history that will include details such as IP, date and time and if the login attempt was successful or not.

I already have a password - do I need 2FA as well?

The existing password system already provides a layer of security when logging into your control panel. 2FA is a more secure system because it requires the use of an additional device to verify your identity.

How do I enable this for my account?

To enable this feature, follow the steps below

Login to your account at https://chi.uk2.net
Navigate to the ‘Account’ person silhouette on the left side of the page and click this:
Click 'My Account' from the drop down menu.
Click on the ‘2FA Security’ tab on the upper right side of the page:
On the next page you will be given the option to setup 2FA by clicking the 'Change' button as shown below:

How to setup Email based 2FA:

Once you have followed the steps above and clicked the 'Change' button, you will be asked to 'Save' the configuration for 2FA to send authentication codes to the email address linked to your CHI account:
Once you have clicked 'Save' 2FA will now be setup to send the login codes to the email address associated with your CHI account, as can be seen by this confirmation:

How to setup 2FA using an Authenticator App, such as Google Authenticator:

After following the above steps and email-based 2FA is active, to change the method of 2FA to one where tokens are generated through your device using an Authenticator app such as Google Authenticator, you would initially click the 'Change' button:
You will then be greeted with a pop that asks you to scan the QR code using the Authenticator app of your choice as below:
You will now need to follow the steps within your Authenticator app, if you use Google Authenticator you may find this guide helpful - https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DiOS&oco=0
Once you have followed the steps in the Authenticator app you will need to input the generated Authentication Token into the relevant field, and then click save:
Your 2FA method will now be successfully changed so the tokens are generated using your Authentication app, and this will be referenced on the 2FA Security page: