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Domain Name Redemption

Terms and ConditionsDomain Name Redemption

Domain Name Redemption

  1. Important information on all top level domains including, .com/.net/.org/.info/.biz domains etc, excluding .uk and .eu domains.

    • Domains which are not renewed before the expiry date will immediately enter an expired phase period of 30 or 40 days, depending on the Registrar “Expired Phase Period”). During the Expired Phase Period, customers will have to pay a move-back fee of £2.99 (plus VAT) as well as the renewal fee to renew the Domain.

    • If after the Expired Phase Period the Domain is not renewed, it will enter a redemption period for another 30 days (“Redemption Period”). During the Redemption Period, customers will have to pay a £180 charge (plus VAT) to renew the Domain. Such charge covers the cost of the domain registration for a one-year period.

    • Please be aware that during the Redemption Period, our domain registry (Enom) may sell a customer’s Domain name via auction to another individual or business. If successful, the Domain name will be moved to the winner of the Domain auction without any notification to the customer. To ensure that the domain name is retained, it is advised that auto renew is enabled within the customer’s account.

    • If the Domain name is not renewed during the Redemption Period, it will be available to the public for registration.

    • For more information on Enom’s domain auction process, please see section 10 of their registration agreement here.

  2. Important information on all .uk Domains

    • Domains which are not renewed before the expiry date will immediately enter a 90 day Expired Phase Period. During the Expired Phase Period, customers will have to pay a move-back fee of £2.99 (plus VAT) as well as the renewal fee to renew the Domain.

    • After the Expired Phase Period, our domain registry, NOMINET will make the Domain available to the public for registration.

  3. Important information on all .eu Domains

    • Domains which are not renewed before the expiry date will immediately enter a 40 day Quarantine / Redemption period (“Quarantine Phase”). During the Quarantine Phase, customers will have to pay a fee of £250 (plus VAT) to renew the Domain.

    • After the 40 days Quarantine Phase, the Domain will be available to the public for registration.