This article will show you how to configure email addresses created via cPanel in an email client. **If you have created your e-mail within the UK2 Dashboard account please see this article to do this: Log into your cPanel account at ...

How to configure Email Addresses created within cPanel

In this section, we will be detailing how to create an email account through your cPanel. If you do not have a reseller account, your email will not be located within your cPanel. In this case, you will be able to create email accounts from within ...

How to create an Email Account in cPanel

This article contains information about Perl Modules installed on the server. Log into cPanel main page Installed Perl Modules Click to View Under General server information: Installed Perl Modules. If there is a script you wish to install, it can be ...

What Are Perl Modules

A cron job allows you to run a certain command at times set by the job. For example, you could set a cron job to delete temporary files every week so that your disk space is not being used up by those files. To access the Cron Jobs Menu, click on the ...

How To Use Cron Jobs On My UK2.NET Account

There are many logs and statistics available to use inside of your cPanel. This article will help explain how to use these tools to find statistics about your account. Stats On the left hand side of your cPanel screen you will see a Box titles Stats. ...

CPanel Statistics Tools Overview

This article was created to assist you with the setup a FTP account in cPanel. Step 1: Log into your CHI dashboard at chi.uk2.net. Step 2: Navigate to your shared hosting cPanel account. Step 3: Under the “Files” section click the “FTP ...

 How To Add FTP Accounts In Your cPanel

This article is help you use the New UK2 E-commerce software in customizing your website. If you have just setup the E-commerce package then you may need to wait for your E-commerce shop to finish setting up. If it has not been 24 hours since you ...

How To Change Your Email Address Password In CPanel

To login to your cPanel account directly, you will want to type in your domain name directly into your web browser, followed by ‘:2082’ or by ‘/cpanel’ to access the login prompt.   Enter your username and password to access your cPanel. If the ...

How To Log In To CPanel Outside Of CHI

When making a local backup via FTP, you will copy and paste the files from the folder on the server to another folder on your computer. This is almost identical to how you would copy files on your computer, the difference is that you will use ...

How To Create A Backup of A Website Via FTP

This article is for cPanel Web Hosting Accounts. Accounts in the cPanel shared may have trouble with local php.ini settings because you cannot change the server php.ini and using local php.ini files is not recursive by default. This guide will add ...

How To Make A php.ini File Recursive

What is File Manager? The File Manager allows you to manage your site through your browser within cPanel rather than an FTP tool or other third-party application. You can upload, create, or delete files as well as edit, view, and organize files in ...

How To Use File Manager In CPanel

*This article applies to all CHI Shared Hosting and Reseller services. This article was created to assist you in uploading files to your hosting account. The easiest and most preferred method for uploading files is to use an FTP Client. How To Access ...

How To Upload Files To My Website

Yes, you can use .htpasswd files in your account. Please ensure that you follow the correct security procedure and use the correct file permissions to prevent account compromise. More information on .htpasswd can be found here: ...

Can I Use A .htpasswd File On My Account

This article will provide instructions on how to password protect any directory on your server using the cPanel interface. Please note the following from cPanel about password protected directories: Password protection allows you to require a ...

How To Password Protect A Directory

What is the MySQL Database Wizard? MySQL Database Wizard is a cPanel option that makes it easier and quicker to create a MySQL database and database user than by doing it manually using the MySQL Databases option in cPanel. How do I access the MySQL ...

How To Use The MySQL Database Wizard

What is phpMyAdmin? PhpMyAdmin is an open source tool written in PHP intended to handle the administration of MySQL databases on the web. It can be used to perform various operations such as creating, modifying or deleting databases, tables, fields ...

How To Use PHPMyAdmin

PHPMyAdmin is a tool used to manage your database. You can use it to backup your website. Follow these instruction to create a PHPMyAdmin backup. Step 1: Log into your cPanel. Locate and click on "phpMyAdmin." Step 2: Once you are inside phpMyAdmin, ...

How To Backup Your Database Using PHPMyAdmin

This knowledge base article is to assist you with accessing your MySQL database remotely through the "Remote MySQL" feature in cPanel. ​ Step 1: Obtain your Public IP address from the computer you want to access your MySQL database from. a)      Make ...

Connecting To MySQL Remotely

If you have a large database dump ( .sql ) that you cannot upload through phpMyAdmin due to it’s size, the alternative is to upload it to your ftp root and use the command line to import it. You can request SSH access for your domains in the Reseller ...

Importing Large MySQL Databases In SSH

Skip to end of metadata Go to start of metadata The SQL Database holds information for accessing, retrieving and editing your website. You can download a copy of the database to keep as a backup in the event that your data needs to be restored to a ...

How To Restore An SQL Database In cPanel

How to connect to FTP To connect to FTP, first head to your Manage hosting page: https://chi.uk2.net/shared-hosting/overview? Click the ‘Manage’ button next to the package you wish to connect to. From here you will see your Manage hosting screen. ...

How do I connect via FTP?

This article will assist you in gaining access to your Website through SSH. SSH is a secure way of transferring information (including files) between computers on a network. Depending on the type of operating system you are using you will access your ...

How To Access Your Account Via SSH

Skip to end of metadata Go to start of metadata If you find your site is unavailable at certain times of day, it may be due to a routing issue. This can be checked by finding the path taken from your computer to your website. Your computer can show ...

How To Provide A Trace Route

There have been a few reports of clients who are trying to connect to their web hosting account using an FTP client who are not able to make a successful connection. If you are using an SSL/TLS connection instead of normal FTP or SFTP without ...

How To Resolve FTP Connection Is Not working

When you log into FTP you will see your public_html folder. This folder is where all your site content is located. If you delete everything in your public_html folder this will be your entire website. We recommend creating a backup up your account by ...

Can I Reset My Website Files

If you find your site is unavailable at certain times of day, it may be due to a routing issue. This can be checked by finding the path taken from your computer to your website. Your computer can show us what path it is taking with a trace route. ...

Go to our home page https://www.uk2.net/. Select the WordPress Hosting option in the menu. Complete the Optimised WordPress Hosting Checkout. Once the order has been processed, login to your CHI account at https://chi.uk2.net/ and click the WordPress ...

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