Knowledgebase

UK2 will automatically renew your services using the Direct   Debit mandate 14 days prior to the expiry date of the  service.  Thus giving enough time for the payment to clear with your Bank, which can take up to 7 days.

Direct Debit will not process automatic billing for services that are due for renewal within 7 days.  If you would like to manually renew your service, please do so outside the 7 day window before the expiration date of the service.

You will not be able to make a first purchase on a service using Direct Debit due to the delay.