Knowledgebase

How to Setup an Autoresponder via Webmail - Hosted Email

Overview:

Autoresponders are used to automatically respond to an email that has been sent to the corresponding email address. Autoresponders are very useful for people who are going away for a long period of time and will not be able to answer emails.

An autoresponder can be set up to respond to incoming emails with any message specified by the user. For example, if an email is sent to name@domain.com and an autoresponder is in place, the sender would immediately get an email back with a customized message letting them know that they are out of town or away for the holiday weekend. All of your emails will still be waiting for you when you are available to check them.

Step 1: Log into Webmail via CHI

Navigate to chi.uk2.net
Enter your username and password
Click on the “Domains” tab
Click on the domain for which you wish to create an autoresponder
Click the “Email” tab at the top of the window
Click “Log in to Webmail” next to the email for which you want to enable an autoresponder
You can also login to webmail directly by going to mail.uk2.net

Step 2: Navigate to the Webmail Settings

Click on “Settings” and then "Autoresponder" within Webmail

Step 3: Enter The Information For Your Auto Response

Toggle “Enabled” to on
Set the "Interval" to 0, which means the autoresponder will be sent to every incoming email.
Choose an end date for your autoresponder.
Write the message you would like to appear in your autoresponder email.
Click “Save”